Refund Policy

1. Overview

At MedSchool Companion, we want you to be completely satisfied with your subscription. This Refund Policy outlines the terms and conditions for refunds and cancellations.

2. Cancellation Policy

2.1 How to Cancel

You can cancel your subscription at any time through your account settings or by contacting our support team at support@medschoolcompanion.com.

2.2 Effect of Cancellation

When you cancel your subscription:

• Your subscription will remain active until the end of your current billing period
• You will continue to have access to all features until your subscription expires
• Your account and data will be retained for 30 days after expiration, allowing you to resubscribe
• After 30 days, your data may be permanently deleted

3. Refund Eligibility

3.1 100-Day Money-Back Guarantee

We offer a full refund within 100 days of any payment, with no questions asked. This applies to all subscription types, including monthly plans, as well as initial purchases and renewals.

Simply contact us within 100 days of your payment date, and we will process a full refund—no conditions, no exceptions.

3.2 After 100 Days

After the 100-day refund window:

• You may cancel your subscription at any time to prevent future charges
• Your access will continue until the end of your current billing period
• Refunds are not available for the current billing period, but no further charges will be made

4. After the Refund Period

After the 100-day refund window has passed, refunds are generally not available. However, you can always cancel your subscription to prevent future charges. If you believe you have exceptional circumstances, please contact us and we will review your request on a case-by-case basis.

5. How to Request a Refund

To request a refund within 100 days of payment:

• Email us at support@medschoolcompanion.com
• Include your account email
• Provide your order or transaction ID if available

Refunds requested within the 100-day window will be processed promptly—no review required.

6. Refund Processing

When your refund is processed:

• Refunds will be issued to the original payment method
• Processing time is typically 5-10 business days, depending on your financial institution
• You will receive an email confirmation when the refund is processed

7. Promotional Offers and Discounts

Subscriptions purchased with promotional discounts or special offers are still covered by our 100-day money-back guarantee. The full amount paid will be refunded if requested within 100 days.

8. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Service after any changes constitutes acceptance of the new policy.

9. Contact Us

If you have questions about this Refund Policy, please contact us at:

Email: support@medschoolcompanion.com